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Filling out forms for various purposes, from healthcare to job applications, has become a common yet frustrating task. Despite the promise of digital tools streamlining this process, the reality falls short.

Issues such as complex and poorly designed digital forms contribute to a staggering 75% abandonment rate. Cybersecurity concerns, affecting nearly 30% of users, further deter engagement. Abandoned forms not only mean organizations miss out on crucial information but also risk losing valuable customers.

The challenges extend beyond user experience. Back-end management of forms often leads to data-entry errors and security vulnerabilities, as information isn’t automatically saved or integrated across internal systems. This disjointed data storage makes analysis and action difficult.

What organisations truly need is a user-friendly, self-service tool empowering employees to create interactive forms instantly. A dynamic solution seamlessly integrating form data into agreements for signing and internal systems for storage and analysis ensures a more satisfying experience for both customers and employees.

Create forms with DocuSign Web Forms

DocuSign eSignature’s Web Forms empower organisations to gather data through fillable forms and dynamically insert content into agreements for signatures. This efficient, no-code solution enables swift implementation, empowering form creators to build and manage forms independently, without the need for internal IT assistance.

The user-friendly interface facilitates the use of conditional logic, enabling users to adjust form fields based on customer responses swiftly. Furthermore, the collected data from these dynamic form fields can be seamlessly stored, analyzed, and integrated with an organisation’s systems of record.

Web Forms in DocuSign eSignature guarantees a modern and dynamic form-filling experience, providing an easily manageable and swiftly deployable solution. Here’s how it accomplishes this:

Streamlined Agreement Completion:

Offer customers convenient, self-service access to forms through shareable links or embed them in web applications.

The mobile-friendly interface ensures a smooth, step-by-step process, preventing premature form abandonment.

Apply conditional rules based on user input, showing relevant questions and pre-populating fields with external data via API.

Seamless integration with DocuSign eSignature ensures captured data automatically populates across agreements, eliminating manual data transfers.

Trusted Signer Experiences:

DocuSign eSignature, trusted by over a billion users, ensures the safety and security of sensitive information.

Web Forms allows customisable branding for every form and agreement, maintaining a consistent brand experience.

Embed forms directly into websites or business applications for a uniform user experience, fostering trust between organisations and customers.

Efficient Form Creation and Deployment:

Build and maintain forms effortlessly with a user-friendly interface, requiring no coding skills.

Form fields are automatically imported from eSignature templates, saving significant time and effort.

Web Forms, being web-based, enables the creation and editing of multiple form versions for various use cases, deployable at the user’s convenience.

Empower employees to swiftly build and launch forms, freeing up valuable internal resources.

Maximising Data Value:

Beyond capturing and storing data, Web Forms facilitates the extraction of valuable customer information for in-depth analysis and reporting.

Export data quickly to make data-driven decisions that enhance the entire agreement process.

Leverage award-winning APIs to effortlessly connect and integrate data into internal systems, unlocking the full potential of collected information.

Using Web Forms across departments and industries

Organisations, regardless of their size or type, should transition from static documents and PDFs to embrace a digital-first, dynamic agreement experience. Web Forms offers an interactive and efficient solution for both form fillers and creators across various industries and use cases.

Industries

Education:

New student enrollment, scholarship application, financial aid, emergency care plan

Public Sector:

Housing and rental assistance, small business grant, unemployment claim, child welfare claim, permit request

Healthcare and Life Sciences:

Clinical trial enrollment, new outpatient registration, informed consent, patient discharge, virus screening

Financial Services:

Account opening, change of beneficiary, insurance sign-up, loan application

Additional use cases

Supplier agreement forms

Vendor and employee onboarding 

Customer intake and service requests

It’s time to leave static documents and PDFs behind, along with the accompanying frustrating user experiences. DocuSign Web Forms provides a modern, interactive form-filling experience for both your customers and employees.

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